To: "contact.dependable.software@gmail.com" <contact.dependable.software@gmail.com>
Subject:The printer is down in the shipping department
Date:2025-08-18 18:35:23
Hello, The printer is down in the shipping department. This printer is used to print mailing labels, so we can ship our software products to customers.This issue is affecting production, please escalate this ticket, and resolve this issue quickly.
Sent
Mackenzie Griffin
From:contact.dependable.software@gmail.com
To:dependable_software_email-juanito@yahoo.com
Subject:[TK-s1ah100001-235] The printer is down in the shipping department
Date:2025-08-18 18:38:00
Hello,
This ticket has been escalated, and someone from the printer team is on their way to your location to fix this.
Thank you.
Escalation to Queue
Joseph Wright
Date:2025-08-19 10:36:28
Shipping is affected by this issue.
Sent
Joseph Wright
From:contact.dependable.software@gmail.com
To:dependable_software_email-juanito@yahoo.com
Subject:[TK-s1ah100001-235] The printer is down in the shipping department
Date:2025-08-19 10:42:19
Hello,
The printer has been fixed, and shipping has resumed.